How do I recover a Retired phone number?

After a number is retired there is normally a window of time where it can be recovered. You can attempt recovering the phone number yourself through the app.

1. Go to Settings > Phone Numbers

2. Select the Retired tab and select the number you wish to recover.

3. Click on the Attempt Recovery button.

If the phone number is still in our system and has not yet been released back to the telecom providers, then we will be able to recover your phone number.

If recovery does not succeed you can contact us at and we will contact the telecom provider on your behalf to attempt to recover your number. Unfortunately, this is not always possible, but we’ll do our best to help!